FAQs

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Reservations & Booking

If you run over the scheduled amount of time you reserved for your vehicle, additional charges will be billed at the hourly rate of the vehicle

We will charge the correct amount to your card after your trip is completed.

You may pay cash to the driver after the service. You would need to advise the office when making the reservation.

Point To Point Fare:

Those are prices calculated based on mileage and zones. We charge a flat fee of 99€ (E-Class Mercedes – Viano Mercedes) or 119€ (S-Class Mercedes) for services where the vehicle is scheduled to pick up in the Paris boroughs and drops off in the 20 Paris boroughs. Corporate accounts that meet the minimum usage requirements might be eligible for special discounts depending on volume. Check with an account sales representative for special pricing.

Hourly Rates: (At disposal chauffeured services and Tours)

Chauffeur services rented hourly. Certain hourly minimums and zones restrictions apply.

Hourly services provided have a 3-hour minimum outside Paris. – Hourly charge is calculated based on the time vehicle is scheduled to pick up in the Paris boroughs to when the vehicle drops off in the 20 Paris boroughs. (If your pickup or drop off destination is outside of Paris or nearby you may incur a travel time charge). If this is the case, please contact us to confirm the exact rate.

We suggest that you book your reservation at least 24 hours in advance. However, we understand that unexpected travel needs do occur. As a result, we will make every effort to honor last minute requests.